Track Your Claim

Monitor the status of your claim and get real-time updates on the processing stages.

Claim Tracking

Check Your Claim Status

Enter your claim reference number to track the current status of your claim.

Track Your Claim

Enter the claim reference number you received after submitting your claim.

* Your claim reference number was sent to your email after submission.

Claim Processing Information

Here's what to expect during the claim processing:

  • Document verification typically takes 1-2 business days
  • Claim assessment may take 3-5 business days depending on complexity
  • Final approval is usually completed within 1-2 business days after assessment
  • Payment processing takes 1-3 business days after approval
  • Total processing time is usually 7-10 business days for standard claims

Need Help With Your Claim?

Our customer support team is available to assist you with any questions about your claim.